NSW Contractor Licence 123739C30+ years on Sydney drains

Emergency blocked drain response
Call 0472 753 487

Regional drain help

If wastewater is overflowing, stop using connected fixtures and call. If the same drain keeps blocking, tell us which outlets react together so the private branch, shared pipe or main drain can be checked.

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Night drain callout equipment beside an open outdoor drain access

Immediate drain help

What to do first in the Inner West

Start with what the drain is doing now. Tell us what is backing up, whether water is still rising and where the drain can be reached safely.

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  1. 01

    Active overflow

    Stop using the drains or fixtures that make the water rise, keep people and pets clear and call for blocked drain help in the Inner West.

  2. 02

    Recurring or slow drains

    Tell us which drains are slow and whether the same problem has been cleared before. CCTV may help if it keeps returning.

  3. 03

    Shared or rain-related symptoms

    Tell us if several homes or units have the problem, or if pooling appears only during rain.

Not sure who is responsible?

Who arranges the work depends on where the blockage is and which properties the pipe serves. Strata may need to arrange common-property access, councils manage relevant public stormwater drains and Sydney Water manages its wastewater network.

Relevant services

Blocked drain services across the Inner West

Choose the service closest to what is happening now. If you are unsure, call Scott and describe the blockage.

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Need a different drain service?

The three cards above are useful starting points. If you already know what is affected, choose another service or open the complete service list.

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Local drain help

Getting a drain checked in the Inner West

Tell us which drains are involved, when the problem started and where the pipe can be reached safely.

Stainless steel pipe relining drum beside an excavated outdoor drain line
Pipe relining drum and hoses set beside an excavated outdoor drain line.

Blocked drain help across the Inner West starts with what is backing up, whether there is an overflow and the nearest safe access point.

If the same drain keeps blocking, a camera inspection may be useful after it is flowing so the cause and problem location can be seen.

  • Access and who arranges the work

    Inner West properties cross several council areas, so public stormwater responsibility depends on the address.

  • Find the drain involved

    Restricted access and shared drainage can affect how a branch, stack or main private line is inspected.

  • Choose the next step

    Completed drain-access work is available to view from Annandale and Ashfield.

Completed drain work

Drain work from the Inner West

See completed drain work with the project suburb shown on each record.

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Find your suburb

Suburbs we service in the Inner West

Choose a featured suburb or open the council area that contains the property.

Featured service areas

Regional questions

Blocked drain questions for the Inner West

Practical answers about urgent overflows, access, shared drains and who may need to arrange the work.

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Does one council handle every Inner West stormwater issue?

No. Inner West properties cross several council areas. The property address identifies the correct council when a public stormwater drain may be involved.

What if a blocked drain serves more than one strata lot?

Tell the strata manager which lots and fixtures are backing up. CCTV and locating may help show where the problem sits, while the strata plan determines whether the pipe is common property.

Is clearing enough for a drain that keeps blocking?

Clearing restores flow, but CCTV may help after the line is open if the same problem returns. Repair should only be discussed when the inspection shows damage or another cause that clearing will not fix.

Urgent overflow

Call for Inner West drain help

If wastewater is backing up, a toilet is overflowing or water is threatening the property, call now and tell Scott what is happening.

Call 0472 753 487

Add photos if they help show the drain, overflow or access point.

Request help

Send the drain details

Send your suburb, which drains are backing up and any useful access details. Scott will come back to you with the next step.