Regional drain help
If sewage is overflowing, stop using fixtures that make it worse and call. If pooling happens only during rain, tell us which pit, grate or downpipe fills and whether water is entering the building.
Immediate drain help
What to do first in the Northern Beaches
Start with what the drain is doing now. Tell us what is backing up, whether water is still rising and where the drain can be reached safely.
01
Active overflow
Stop using the drains or fixtures that make the water rise, keep people and pets clear and call for blocked drain help in the Northern Beaches.
02
Recurring or slow drains
Tell us which drains are slow and whether the same problem has been cleared before. CCTV may help if it keeps returning.
03
Shared or rain-related symptoms
Tell us if several homes or units have the problem, or if pooling appears only during rain.
Not sure who is responsible?
Who arranges the work depends on where the blockage is. Property owners generally manage private drains, Northern Beaches Council manages relevant public stormwater drains and Sydney Water manages its wastewater network.
Relevant services
Blocked drain services across the Northern Beaches
Choose the service closest to what is happening now. If you are unsure, call Scott and describe the blockage.
View all drain servicesNeed a different drain service?
The three cards above are useful starting points. If you already know what is affected, choose another service or open the complete service list.
Open the complete service directoryLocal drain help
Getting a drain checked in the Northern Beaches
Tell us which drains are involved, when the problem started and where the pipe can be reached safely.
Blocked drain help across the Northern Beaches starts with what is backing up, whether there is an overflow and the nearest safe access point.
If the same drain keeps blocking, a camera inspection may be useful after it is flowing so the cause and problem location can be seen.
Access and who arranges the work
Stormwater can travel from private drains to street gutters and connected public drains, so the source of the water needs to be checked.
Find the drain involved
Private wastewater and stormwater drains are checked separately from council and Sydney Water pipes.
Choose the next step
Houses, units and commercial properties can require different access arrangements before work begins.
Find your suburb
Suburbs we service in the Northern Beaches
Choose a featured suburb or open the council area that contains the property.
Featured service areas
Regional questions
Blocked drain questions for the Northern Beaches
Practical answers about urgent overflows, access, shared drains and who may need to arrange the work.
View all drain questionsWhat details help with a Northern Beaches stormwater problem?
Tell us which pit, grate or downpipe is filling, whether it happens only during rain, whether water is entering the building and what safe access is visible.
Does Northern Beaches Council clear private drains?
Property owners generally arrange work on private drains. Contact Council for a problem involving one of its public stormwater drains, while Sydney Water manages its wastewater network.
What should I do during a sewage overflow?
Keep people and pets away, stop using fixtures that make the water rise and call. If neighbours or public land also have an overflow, report it to Sydney Water as well.
Urgent overflow
Call for Northern Beaches drain help
If wastewater is backing up, a toilet is overflowing or water is threatening the property, call now and tell Scott what is happening.
Call 0472 753 487Add photos if they help show the drain, overflow or access point.
Request help
Send the drain details
Send your suburb, which drains are backing up and any useful access details. Scott will come back to you with the next step.