Owner-operated drain service

Scott Johnstone brings more than 30 years of drainage experience to blocked drains across Sydney. You speak with Scott directly from the first call.

Scott Johnstone clearing roots from an outdoor drain access
Scott Johnstone clearing an outdoor drain line at a Sydney home
Scott Johnstone · NSW Contractor Licence 123739C

The owner

Scott Johnstone

I'm Scott Johnstone, and I run Blocked Drains Sydney. Over more than 30 years in the trade I've worked on just about every kind of blocked drain Sydney throws up — kitchen and bathroom lines, blocked toilets, sewer mains, and stormwater that floods after heavy rain — across homes, strata, shops, and commercial sites.

The way I work is simple: listen to what the drain is doing, check the safest access and choose the right way to clear it for that pipe. If the blockage keeps coming back or repair may be needed, a CCTV camera can show what is happening inside the line.

How I work

When a drain keeps blocking, I look for the cause instead of treating every visit as another quick clear. Where the camera can travel, CCTV helps show what is happening and what the next step should address.

  1. Find
  2. Prove
  3. Fix

Prove it — on camera

See the cause inside the line

A drain camera can show roots, build-up or damage inside an accessible pipe and help pinpoint where the problem is.

  1. Enter the line

    The camera enters through an accessible opening to show the condition inside the pipe.

  2. Find the obstruction

    Roots and trapped debris become visible on screen, helping explain a repeat blockage.

  3. Confirm the cause

    A closer view shows where roots are entering and whether clearing or repair should be considered.

Drain equipment

The right equipment for the drain

The equipment depends on the drain, the blockage and safe access. Scott explains what is needed before the work goes further.

Red drain jetting hose reel feeding into an outdoor drain access
Drain jetting hose reel feeding into an outdoor drain access point.
  1. 01CCTV drain camera and recording equipment
  2. 02High-pressure water jetting equipment
  3. 03Drain access and locating equipment
  4. 04Excavation and pipe-repair tools where required
  1. 0130+ years experience
  2. 0224-hour contact
  3. 03CCTV and jetting capability
  4. 04All of Sydney service area
  5. 05NSW Contractor Licence 123739C
  6. 06Classes: Drainer, Plumber and Roof Plumber, Gasfitter, LP Gasfitter
  7. 07Fully insured (public liability)

Common questions

Questions about working with us

Straight answers about urgent calls, Sydney coverage and when camera inspection can help.

See all drain FAQs
Can I call about an urgent blocked drain 24 hours a day?

Yes. Call 0472 753 487 at any time if a drain, toilet, sewer or stormwater line is overflowing or backing up. Current attendance timing depends on the location, access, traffic and immediate risk.

What areas do you service?

Blocked Drains Sydney services all of Sydney, including the Inner West, North Shore, Northern Beaches, Eastern Suburbs, Sutherland Shire, Hills District, and Western Sydney.

When does a blocked drain need CCTV inspection?

CCTV is most useful when the cause is unclear, the drain keeps blocking or repair is being considered. The line may need clearing first so the camera can travel and show the pipe wall.

Speak with Scott

Tell Scott what your drain is doing

Call for urgent help, or send your suburb, the drains that are backing up and any access details. I'll come back to you with the next step.

Call 0472 753 487

Add photos if they help show the drain, overflow or access point.

Request help

Send the drain details

Send your suburb, which drains are backing up and any useful access details. Scott will come back to you with the next step.