NSW Contractor Licence 123739C30+ years on Sydney drains

Emergency blocked drain response
Call 0472 753 487

Emergency drain help

Call Scott any time for blocked drain help across Sydney when your drain is overflowing, backing up or keeps blocking. He’ll work out what is happening and explain the next step.

Call nowSend drain details
Experience
30+ years experience
Contact
24-hour contact
Licence
NSW licence 123739C
Scott Johnstone clearing roots from an outdoor drain access
  1. Find: Start with what the drain is doing and where it can be reached.
  2. Prove: Use CCTV when the cause needs to be seen inside the pipe.
  3. Fix: Clear the blockage and repair only confirmed damage.

Choose by symptom

Find the right drain service

Start with what you can see, smell, or hear — each goes straight to the right Sydney drain service.

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Scott Johnstone clearing an outdoor drain line at a Sydney home
Scott Johnstone on site clearing an outdoor drain line in Sydney.

Owner-operated

Owner-led drain help from Scott Johnstone

Scott Johnstone owns and operates Blocked Drains Sydney, so you speak with him from the first call. He checks what the drain is doing, explains the clearing approach and uses CCTV when the cause needs to be seen inside the pipe.

Licence
NSW Contractor Licence 123739C
Experience
30+ years on Sydney drains
Method
Find the cause. Show what is happening. Fix the confirmed problem.
About Scott

Customer feedback

What customers say on Google

Recent reviews from people who used Blocked Drains Sydney.

Read Blocked Drains Sydney reviews on Google

Completed work

Real drain work across Sydney

See the problem, what Scott found, the work completed and the result from real Sydney jobs.

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Our process

From first call to a clear next step

Start with what the drain is doing. Scott checks the access, clears the right pipe and explains what the result means.

  1. 01

    Tell Scott what is happening

    For an active overflow, call. Otherwise send your suburb, which drains are backing up and whether the problem has happened before.

  2. 02

    Check the drain and access

    Scott checks the fixtures, pipework, pits or gullies involved and finds the safest useful access point.

  3. 03

    Clear the blockage

    The clearing equipment is matched to the pipe, the blockage and the access available.

  4. 04

    Check the flow and explain what is next

    Scott checks the result and explains whether CCTV, maintenance or repair is worth considering.

Frequently asked questions

Straight answers about blocked drains

Straight answers about urgent overflows, timing, CCTV, cost and who may need to arrange the work.

View all FAQs
Can I call about an urgent blocked drain 24 hours a day?

Yes. Call 0472 753 487 at any time if a drain, toilet, sewer or stormwater line is overflowing or backing up. Current attendance timing depends on the location, access, traffic and immediate risk.

How quickly can you get to a blocked drain?

Call 0472 753 487 for current availability. Timing depends on location, traffic, access, and whether there is active overflow or wastewater risk.

What should I do if wastewater is backing up?

Stop using the fixtures that make the water rise, keep people and pets away from wastewater, and call. Tell Scott which drains are backing up and whether there is safe access to a gully, pit or inspection point.

When does a blocked drain need CCTV inspection?

CCTV is most useful when the cause is unclear, the drain keeps blocking or repair is being considered. The line may need clearing first so the camera can travel and show the pipe wall.

What affects blocked drain cost?

Access, the type of blockage, the pipe, line length, active overflow and the equipment needed can all change what the job includes and costs.

Who needs to arrange blocked drain work?

Who arranges the work depends on where the blockage is. Private drains are generally managed by the property owner, shared pipework may involve strata, and Sydney Water or council handles problems in the public assets it manages.

Drain advice

Practical drain guides

Understand blocked-drain costs, why the same drain can keep blocking and who may need to arrange sewer or stormwater work.

All drain guides
  1. Red drain jetting hose reel feeding into an outdoor drain access5 June 2026 · 3 min readBlocked Drain Cost Sydney: Price GuideThe access, blockage, pipe condition and what the job involves can all change a blocked drain quote in Sydney.Read guide
  2. Tree roots blocking the opening of an exposed drain pipe5 June 2026 · 3 min readWhy Drains Keep Blocking After They Are ClearedIf a drain keeps blocking after it was cleared, the line may need investigation for roots, build-up, poor fall, damage or another unresolved cause.Read guide
  3. Stormwater pipework installed in a prepared drainage trench10 July 2026 · 3 min readSewer vs Stormwater: Who Needs to Arrange the Work?Tell a sewer blockage from a stormwater problem, then work out whether the property owner, strata, council or Sydney Water may need to arrange the work.Read guide

Sydney coverage

Drain help across Sydney

Choose the Hills District, Ryde, Inner West, North Shore, Northern Beaches, Sydney City or Western Sydney, or call with your suburb and tell Scott which drain is blocked.

Check your service area

Phone-first help

Active overflow or wastewater backup?

Call now and tell Scott what is overflowing, which drains have stopped working and whether water is still rising.

Call now

Add photos if they help show the drain, overflow or access point.

Request help

Send the drain details

Send your suburb, which drains are backing up and any useful access details. Scott will come back to you with the next step.