NSW Contractor Licence 123739C30+ years on Sydney drains

Emergency blocked drain response
Call 0472 753 487

Emergency drain help

Call any time if wastewater is rising, a toilet is overflowing or water is entering the property. The first priority is to make the area safer and get the drain flowing.

Call 0472 753 487Send drain details
Night drain callout equipment beside an open outdoor drain access
  1. 01StopStop using fixtures that make the wastewater or water rise.
  2. 02Keep clearKeep people and pets away from wastewater and electrical hazards.
  3. 03CallTell Scott what is overflowing and whether the level is still rising.

Fast answer

Stop the water use and call

If wastewater is rising or water is entering the property, stop using the connected fixtures where safe and call. The first job is to reduce the immediate risk and get the drain flowing again.

Call now when

  1. 01Wastewater is rising from a toilet, gully or floor waste
  2. 02Water is entering a building or threatening electrical areas
  3. 03Several fixtures have stopped draining
  4. 04A business or shared amenity cannot be used safely

Urgent drain help

Make the area safe, then find the blockage

Once the overflow is under control, Scott checks which drains have stopped working and where the line can be reached. If the blockage has happened before, CCTV may help show why.

Blocked Drains Sydney branded vehicle parked near drainage equipment
Branded vehicle and site equipment used for Sydney drain work.

What may happen next

01
Urgent drain clearing
A reachable blockage is causing an active backup.
02
High-pressure jetting
The pipe, access and blockage suit water jetting.
03
CCTV follow-up
The drain is flowing again but the cause needs to be seen.

What happens

Call, keep the area clear and restore the drain flow

Call 0472 753 487 and tell Scott what is overflowing, which drains have stopped working and whether water is still rising.

  1. 01

    Call

    Call and describe what is overflowing, which drains have stopped working and the available access.

  2. 02

    Keep clear

    Keep people away from wastewater and electrical hazards.

  3. 03

    Clear

    Clear the blockage where the drain can be reached safely.

  4. 04

    Check

    Check the flow and explain whether any follow-up inspection or repair is worth considering.

Before you book

Emergency Drains questions

Straight answers about when this service helps, what is involved and what happens next.

View all drain questions
What should I do while waiting for emergency drain help?

Stop using the fixtures that make the water rise, avoid contact with wastewater, keep children and pets clear, and call 0472 753 487 with the access details.

Can emergency drain work be done at night?

You can call 0472 753 487 at any time about an urgent drain, sewer, toilet or stormwater problem. Current attendance timing depends on the location, access, traffic and immediate risk.

What counts as a drain emergency?

Sewage backing up inside, water entering the property, or an outdoor gully overflowing are treated as emergencies because they can cause damage or a health risk if left.

Do you charge more for after-hours drain work?

Emergency pricing depends on timing, location, access, and the equipment needed. The cost is explained before any work begins.

When should I contact Sydney Water instead?

Report a widespread wastewater overflow, a problem on public land or a suspected Sydney Water network blockage through Sydney Water’s published process. A plumber can help check whether the blockage is in the private drain when it is unclear.

Helpful reading

Drain guides worth a look

  1. Tree roots blocking the opening of an exposed drain pipe5 June 2026 · 3 min readWhy Drains Keep Blocking After They Are ClearedIf a drain keeps blocking after it was cleared, the line may need investigation for roots, build-up, poor fall, damage or another unresolved cause.Read guide
  2. Red drain jetting hose reel feeding into an outdoor drain access5 June 2026 · 3 min readBlocked Drain Cost Sydney: Price GuideThe access, blockage, pipe condition and what the job involves can all change a blocked drain quote in Sydney.Read guide

Sydney service areas

Blocked drain help across Sydney

Choose your part of Sydney, or call with your suburb and tell Scott what the drain is doing.

All locations

Urgent drain help

Call about the active blockage

Call and tell Scott what is overflowing, which drains have stopped working and whether the level is still rising.

Call 0472 753 487

Add photos if they help show the drain, overflow or access point.

Request help

Send the drain details

Send your suburb, which drains are backing up and any useful access details. Scott will come back to you with the next step.