Whole-of-property drainage

Not sure which drain is blocked? Start here for overflowing, slow or recurring drains at homes, strata properties, shops and commercial sites.

Scott Johnstone clearing roots from an outdoor drain access
  1. 01Tell usSay which drains are slow, gurgling, backing up or overflowing.
  2. 02CheckNote whether one fixture or several drains react when water is used.
  3. 03CallCall now if wastewater is rising or water is entering the property.

Fast answer

Find which drain is blocked

Several fixtures backing up at once usually point to a shared branch, sewer or stormwater line—not a single trap. The first visit focuses on finding that line, restoring flow and explaining whether CCTV or repair is worth considering.

Signs the problem extends beyond one fixture

  1. 01Several fixtures gurgle or drain slowly at the same time
  2. 02A toilet, floor waste or outdoor gully rises when water is used
  3. 03The same line blocks again after an earlier clear
  4. 04Water pools at a stormwater pit or surface inlet during rain

How we can help

Choose the right way to clear it

Several fixtures backing up together usually point beyond a single trap. Access, symptoms and flow testing help decide between local clearing, jetting or CCTV.

CCTV drain camera monitor set beside a pipe access point
Camera monitor and cable equipment beside an outdoor pipe access point.

Choose the next step

01
Mechanical clearing
For some local fixture or branch-line blockages.
02
High-pressure water jetting
For pipes that can safely be jetted to remove grease, silt, roots or wall build-up.
03
CCTV inspection
After flow is restored or whenever the cause and position must be documented.

What happens

Tell us what is happening, clear the blockage and test the flow

Scott checks what is backing up, clears the line with equipment that suits the pipe and explains the likely cause and next step.

  1. 01

    Tell us

    Confirm the symptoms, access points, and urgency over the phone.

  2. 02

    Check

    Check the fixtures that are backing up, outside gullies, pits and pipe access.

  3. 03

    Clear

    Clear the blockage with equipment that suits the pipe.

  4. 04

    Test

    Test the flow and explain any repair or maintenance recommendation.

Before you book

Blocked Drains questions

Straight answers about when this service helps, what is involved and what happens next.

View all drain questions
How quickly can a blocked drain plumber get to me?

Call 0472 753 487 for 24-hour phone contact across Sydney. Attendance timing is confirmed after the suburb, access and immediate risk are understood.

Will the plumber know what caused the blockage?

If the cause is not clear from the fixtures and access points, a CCTV drain inspection can show roots, grease, scale, breaks, or a collapsed section.

Do you clear blocked drains in strata and commercial buildings?

Yes. Blocked Drains Sydney works at homes, strata sites, shops and commercial properties. Shared and private drains are cleared with equipment that suits the pipe.

What does it mean when several drains block at once?

When several fixtures gurgle or back up together, the blockage is usually in a shared branch or the main sewer line rather than a single fixture, which is checked before clearing.

Should I stop using water while the drain is blocked?

Stop using fixtures and appliances that make the water rise. If wastewater is exposed, keep people and pets clear and call rather than repeatedly testing the line.

Sydney service areas

Blocked drain help across Sydney

Choose your part of Sydney, or call with your suburb and tell Scott what the drain is doing.

All locations

Blocked drain help

Get help with the blockage

Call if the drain is overflowing or backing up, or send your suburb, symptoms and access details.

Call 0472 753 487

Add photos if they help show the drain, overflow or access point.

Request help

Send the drain details

Send your suburb, which drains are backing up and any useful access details. Scott will come back to you with the next step.